Help Search

14 results showing 1 - 14
  • Privacy Plus

    What is Privacy Plus? Privacy Plus is a new feature, designed to help those members who would like to be more selective about who can see their profile and contact them. It lets you select your preferred age range, gender and lo...

  • How do I cancel my Gold membership subscription?

    To cancel please go to your Account Settings page, in the top right hand corner. Select the Account Settings tab across the top. Here you will see when your next payment is due, how much it will be and the credit card we will charge. ...

  • Pay by bank deposit

    Pay by internet banking: Log in to your internet banking website. Deposit one of the amounts below into our account. Include your member number (Please log in) and email address in the reference fields. You will receive an email when you...

  • Favourites

    Favourites are a way to keep track of people whose profiles appeal to you. You can add a favourite by ticking 'Save as favourite' in your Matches, on profile pages, or in the search results. You can have as many Favourites as you like. ...

  • Online dating safety tips

    FindSomeone is a fun, safe way to meet new people and we have a number of success stories from members who have found someone special online. However, just like in the offline world, there are certain precautions ...

  • Privacy Policy

    FindSomeone is a service provided by Trade Me Limited. This means Trade Me's privacy policy applies to our use, collection, storage and disclosure of your information when you use Findsomeone. See clause 8 of the privacy policy, which h...

  • Terms and Conditions

    FindSomeone is owned and operated by Trade Me Limited. FindSomeone provides services to people looking to find someone special. We are committed to providing a safe environment for you to meet, converse with and get to know other people. ...

  • Set up a bill payment

    Step 1: Set up FindSomeone as a bill payment Most banks will allow you to perform this step on their website, but some require you to set up bill payments by phone. You will need to enter the details below. For phone banking, you w...

  • Who's Viewed Me

    Want to check out who has been checking you out? Well the Who's Viewed Me feature shows you who has been looking at your profile. This is available to Gold members on our site. This feature has been a popular request from our mem...

  • Why can't I send a message?

    There are two ways to send the first message on our site. If you are a Gold member then you are able to start a chat with another member on the site whether they are Basic or Gold. If you are a Basic member and not keen on upgrading t...

  • Message board rules

    Our Message Board is provided for the enjoyment of the entire FindSomeone community and is moderated by members and, at times, by FindSomeone staff. It's a forum for sharing advice about dating, supporting other members on their journ...

  • Why have I been charged again?

    When you subscribe to a Gold or Privacy Plus subscription with your credit card you are signing up to a subscription and will automatically be charged again. We let you know this throughout the payment process and in the confirmat...

  • Code of Ethics

    Our code of ethics is designed to ensure a safe environment for you and all our members. Our aim is to provide services to members who are serious about finding someone. Listed below are the values we believe will provide you a safe and effective ma...

  • Privacy, message & subscription settings

    Privacy settings FindSomeone has a lot of different privacy options to help you find love just the way you want. Show my profile to... This will allow you to restrict your profile to be viewed only by Gold members or anyone. Sett...

Page 1 of 1

Want further assistance?

Email us your question

We aim to respond within 1-2 business days.