How do I cancel my Gold membership subscription?

To cancel please go to your Account Settings page, in the top right hand corner. Select the Account Settings tab across the top. Here you will see when your next payment is due, how much it will be and the credit card we will charge.

Just underneath this is a link to cancel your subscription. Doing this cancel your subscription so you won't be charged again.

Your profile will remain Gold until the end of the time you have already paid for, it will then revert to a Basic profile and stay live on the site.

Want further assistance?

Email us your question

Call us on 0900 746 453

Available Monday-Friday 9:00am-5pm. Calls cost $1.99 + GST per minute.