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  • How do I cancel my Gold membership subscription?

    To cancel please go to your Account Settings page, in the top right hand corner. Select the Account Settings tab across the top. Here you will see when your next payment is due, how much it will be and the credit card we will charge. ...

  • Gold memberships

    About Gold membership Gold members have access to all features on the site. By upgrading to Gold you will be able to: Send unlimited messages, smiles, winks, hugs, kisses and roses View all of a member's public photos Appear first...

  • Pay for gold another way

    We prefer members to pay by credit card, however we also accept payment for Gold memberships and Message Packs through bank deposit or bill payment. For a more detailed explanation of how to pay by these methods, follow the links ...

  • Pay by bank deposit

    Pay by internet banking: Log in to your internet banking website. Deposit one of the amounts below into our account. Include your member number (Please log in) and email address in the reference fields. You will receive an email when you...

  • Smiles

    Sending a Smile (or Wink, Hug etc.) is an easy way to let someone know that you are interested in them without worrying about what to say. If you have received a Smile from a member, sending them a Smile in return may encourage them to...

  • Favourites

    Favourites are a way to keep track of people whose profiles appeal to you. You can add a favourite by ticking 'Save as favourite' in your Matches, on profile pages, or in the search results. You can have as many Favourites as you like. ...

  • Messages

    Gold Members can send the first message to people they are interested in, while basic members can only reply to messages they receive. The conversation will continue as long as one of the members are Gold. A Basic member can st...

  • Set up a bill payment

    Step 1: Set up FindSomeone as a bill payment Most banks will allow you to perform this step on their website, but some require you to set up bill payments by phone. You will need to enter the details below. For phone banking, you w...

  • Who's Viewed Me

    Want to check out who has been checking you out? Well the Who's Viewed Me feature shows you who has been looking at your profile. This is available to Gold members on our site. This feature has been a popular request from our mem...

  • Why can't I send a message?

    There are two ways to send the first message on our site. If you are a Gold member then you are able to start a chat with another member on the site whether they are Basic or Gold. If you are a Basic member and not keen on upgrading t...

  • Why have I been charged again?

    When you subscribe to a Gold or Privacy Plus subscription with your credit card you are signing up to a subscription and will automatically be charged again. We let you know this throughout the payment process and in the confirmat...

  • Events

    Getting out and meeting fellow singles is a key component of the site. It is a great way to meet new people, make friends while doing something fun in your area. You can check out events in your area and around New Zealand on the Events...

  • Terms and Conditions

    FindSomeone is owned and operated by Trade Me Limited. FindSomeone provides services to people looking to find someone special. We are committed to providing a safe environment for you to meet, converse with and get to know other people. ...

  • Getting started

    New to FindSomeone? Here's how to make the most of the site and meet your potential match: Create your profile Include as much information as you feel comfortable sharing, to help other members find you and learn more about you. ...

  • Events

    Getting out and meeting fellow singles is a key component of the site. It is a great way to meet new people, make friends while doing something fun in your area. You can check out events in your area and around New Zealand on the Events...

  • Privacy Plus

    What is Privacy Plus? Privacy Plus is a new feature, designed to help those members who would like to be more selective about who can see their profile and contact them. It lets you select your preferred age range, gender and lo...

  • Message board

    The message board on FindSomeone is made up of multiple threads for our members to discuss anything from dating advice and current affairs to what they are having for dinner and what music they listen to. It is a great place to me...

  • About us

    Started in 2000 by creator Nigel Stanford to help his sister land a date, FindSomeone has become a successful way for Kiwi singles to find their someone. Nigel's sister, now married with children, is one of our many success stories. ...

  • My Profile

    You can add and edit the information other members see about you via your My Profile page. You can include details of your career, hobbies, appearance, personal beliefs and more. Just click on the "Profile" menu link and you wil...

  • Privacy, message & subscription settings

    Privacy settings FindSomeone has a lot of different privacy options to help you find love just the way you want. Show my profile to... This will allow you to restrict your profile to be viewed only by Gold members or anyone. Sett...

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