How do I remove my profile from FindSomeone?
Go to your Account Settings page in the drop down menu in the right hand corner, select the Account Settings tab (third across the top) and at the bottom of the page you will see a link 'Remove my profile'. Click on this and you w...
How do I cancel my Gold membership subscription?
To cancel please go to your Account Settings page, in the top right hand corner. Select the Account Settings tab across the top. Here you will see when your next payment is due, how much it will be and the credit card we will charge. ...
Pay by bank deposit
Pay by internet banking: Log in to your internet banking website. Deposit one of the amounts below into our account. Include your member number (Please log in) and email address in the reference fields. You will receive an email when you...
Online dating safety tips
FindSomeone is a fun, safe way to meet new people and we have a number of success stories from members who have found someone special online. However, just like in the offline world, there are certain precautions ...
Set up a bill payment
Step 1: Set up FindSomeone as a bill payment Most banks will allow you to perform this step on their website, but some require you to set up bill payments by phone. You will need to enter the details below. For phone banking, you w...
Why have I been charged again?
When you subscribe to a Gold or Privacy Plus subscription with your credit card you are signing up to a subscription and will automatically be charged again. We let you know this throughout the payment process and in the confirmat...
What is Privacy Plus? Privacy Plus is a new feature, designed to help those members who would like to be more selective about who can see their profile and contact them. It lets you select your preferred age range, gender and lo...
About Gold membership Gold members have access to all features on the site. By upgrading to Gold you will be able to: Send unlimited messages, smiles, winks, hugs, kisses and roses View all of a member's public photos Appear first...
Problems logging in
There are several reasons why you may not be able to log in to FindSomeone: Membership not confirmed You need to click on the link in the confirmation email we send to activate your membership. Sometimes our emails are blocked by junk ...
Problems receiving emails
Members may occasionally experience problems receiving emails due to spam and junk mail filter settings. Check your junk email folder regularly in case email has arrived there rather than your inbox. As a first step, please make sure yo...
Changing your details
Changing your email address or password You can easily update your email address or password by visiting your Account Settings page (found in the drop down menu in the top right hand corner), and selecting the Account Settings tab. At the...
Privacy, message & subscription settings
Privacy settings FindSomeone has a lot of different privacy options to help you find love just the way you want. Show my profile to... This will allow you to restrict your profile to be viewed only by Gold members or anyone. Sett...
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