Help Search
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Logging in
Wrong email or username Check that the email or username you enter is correct. If you're using your email, make sure you've confirmed any recent changes. Wrong password If you can't remember your password and need a new one...
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Update your account details
Email Open the drop-down menu in the top-right and select 'Account settings'. Select the 'Account settings' tab. Select 'Change my email address'. Enter your new email and select 'Save changes'. Foll...
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Problems receiving emails
We know it's frustrating when you're not receiving the emails you want. If that's the case, give these a go: Check your 'Email settings' page to check you're subscribed to the emails you want us to send you. Confirm wh...
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Privacy & email settings
Privacy settings Choose who can view your profile and photos, and where we show your profile. To change your privacy settings: Open the drop-down menu in the top-right and select 'Account settings'. ...
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Smiles
If you want to let a member know you're interested, select 'Send a smile' on their profile. You can send one type of smile per profile. Basic members can send up to 10 Smiles per day. Upgrade to Gold to send unlimited Smiles. Receiv...
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Messages
Messaging someone you're interested in is a great way to connect. Your email address isn't shared with the sender or receiver. Messages are private and can only be accessed by the sender, receiver and our Support team (in line with Tr...
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Staying safe
FindSomeone is proud to deliver a safe and enjoyable match-making experience. As with any interaction (online and offline), there are some steps you can take to protect yourself. Here are some great tips that can help you stay safe with on...
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Why does my Facebook login no longer work?
Findsomeone members are no longer able to login to their Findsomeone accounts with Facebook. How do I log in now? To log in, you'll need to enter your Findsomeone username or email, and password. If you don't know your password, select '...
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