Help Search

21 results showing 1 - 21
  • How do I remove my profile from FindSomeone?

    Open the drop-down menu in the top-right and select 'Account settings'. Select the 'Account settings' tab. Select 'Remove my profile'. Please let us know why, and if you have any further comments or suggesti...

  • What does the green/orange button next to people's profiles mean?

    tr:nth-child(even) { background-color: #d5edf2; } tr:nth-child(odd) { background-color: #d6e4ee; } th, td { padding: 8px; } This lets you know if they're online or if they've recently been online. ...

  • I have updated my profile but the changes aren't showing, why is this?

    To help keep the site safe, our team approve all changes to your profile. This is generally done within 24 hours, but on occasion, might take a little longer.

  • Profile photos

    Your profile photo is the first photo people see when they search or match with you. Your other photos will still be available for other members to view on your profile. Uploading a photo Open the drop-down menu in the top-right, then...

  • My Profile

    Your Profile can include as much or as little information to display to potential partners as you like. You can include your ideal partner, career, hobbies, appearance, personal beliefs and more. Editing your profile Open the ...

  • How do I cancel a paid subscription?

    Unsubscribing from Gold or Privacy Plus is quick and easy. To unsubscribe: Open the drop-down menu in the top-right and select 'Account settings'. Select the 'Account settings' tab. Choose the option to cancel yo...

  • Smiles

    If you want to let a member know you're interested, select 'Send a smile' on their profile. You can send one type of smile per profile. Basic members can send up to 10 Smiles per day. Upgrade to Gold to send unlimited Smiles. Receiv...

  • Favourites

    Favourites let you save your favourite members, so you can easily find them later on. Adding a favourite To add a favourite, select 'Favourite' (★) in your Matches, on profile pages, or in search results. Viewing your favourites T...

  • Who's Viewed Me

    'Who's Viewed Me' lets you see who's been checking out your profile. This feature is only available to Gold members. To see who's viewed you, select 'Who's Viewed Me' () from the left-hand navigation. Gold members and Privac...

  • Staying safe

    FindSomeone is proud to deliver a safe and enjoyable match-making experience. As with any interaction (online and offline), there are some steps you can take to protect yourself. Here are some great tips that can help you stay safe with on...

  • Matches

    Matches will automatically find members that best match what you're looking for, based on the criteria you set. To set up your Matches criteria, select 'Matches' (♥) from the left-hand navigation, then select the 'Edit match criteria' tab. Y...

  • Code of Ethics

    Our code of ethics helps ensure a safe environment for you and all our members. We aim to provide services to members who are serious about finding someone. These values help us provide you with a safe and effective match-making servic...

  • Getting started

    New to FindSomeone? Make the most of the site and meet your potential match! Create your profile. Add a photo. Tell us your match criteria. Browse or search for matches. ...

  • How do I edit my location?

    Open the drop-down menu in the top-right and select 'Edit my profile'. Select 'Edit' next to 'More about me'. Select your 'Closest town'. Remember to save your changes. What if my town isn't available? Just ...

  • Privacy Policy

    FindSomeone is a service provided by Trade Me Limited. This means Trade Me's privacy policy applies to our use, collection, storage and disclosure of your information when you use Findsomeone. See clause 8 of the privacy policy, which h...

  • Terms and Conditions

    FindSomeone is owned and operated by Trade Me Limited. FindSomeone provides services to people looking to find someone special. We are committed to providing a safe environment for you to meet, converse with and get to know other people. ...

  • Privacy Plus

    Privacy Plus empowers you to be in control of your privacy on the site. You can be more selective about who can see your profile and contact you. Gold members have Privacy Plus included. For Basic members, Privacy Plus is $4.95 per mon...

  • Gold

    Gold members can access all features on the site: Send unlimited messages, smiles, winks, hugs, kisses and roses. View all of a member's public photos. Appear first in search results. Use the Do We Match? feature on profiles. ...

  • Reporting inappropriate behaviour

    You can report another member by selecting 'Community watch' at the bottom of most pages on the site. We want to know if You've come across an offensive or dodgy profile. A message you've received is rude, abu...

  • Why can't I edit my nickname?

    Your nickname is the main way members identify each other on the site, so this can't be changed. On occasion, we may make an exception on a case by case basis. If you have a genuine reason, let us know. Genuine reasons might i...

  • Privacy & email settings

    Privacy settings Choose who can view your profile and photos, and where we show your profile. To change your privacy settings: Open the drop-down menu in the top-right and select 'Account settings'. ...

Page 1 of 1

Want further assistance?

Email us your question